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Aliza Collections
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Common Questions

Quick answers to commonly asked questions

How long does delivery take?

Metro cities: 1-2 days. Tier 2 cities: 2-4 days. Rest of India: 4-7 days. We ship pan-India to 25,000+ pin codes!

Is COD available?

🚫 COD is not available. Prepaid orders only.

What is the return policy?

Return Policy • Returns accepted within 24 hours of delivery. • No size exchange or change-of-mind returns. • Returns only for damaged products. • 360° unedited parcel-opening video is mandatory. • Refund only after our quality check confirms the damage • No valid video / damage not confirmed = No refund.

How do I track my order?

Visit our Track Order page and enter your phone number. You'll see the latest status of all your orders.

Are all products genuine?

Yes. Every product goes through our quality check before dispatch, and we source from trusted sellers and brands.

Do you offer corporate gifting?

Absolutely! WhatsApp us for bulk and corporate gifting enquiries. Special pricing available for orders above 25 units.

What are Aliza Club?

Aliza Club is our loyalty rewards program. Earn 1 points per ₹100 spent. Redeem 100 points for ₹1 off your next order — it adds up fast!

Still have questions?